Betsson’s profitable growth stems from a willingness and desire to constantly improve the operations. The internet-based gaming industry is constantly exposed to a rapidly changing environment, such as changes in legal systems, seasonality and currency fluctuations. To be able to manage this, an educational and adaptive approach is crucial. At the same time, it is important that Betssons customers feel safe and secure with the gaming companies' games and payment solutions. This permeates all company and Group customer offerings.
Betsson has commissioned Ernst & Young to conduct specific audit assignments, like those that a separate internal audit department would normally perform. Since 2012, the company has a Global Tax Manager to ensure that it complies with current tax regulations, and in 2013, internal control was strengthened by a separate business controller function, with responsibility in the budget and follow-up process.
As a complement to this, the operations of several independent parties are also checked. Betsson is licensed in Malta by the Malta Gaming Authority (MGA). In order to obtain and maintain licences, the company’s routines and processes must meet certain quality standards. MGA carefully inspects business operations to ensure the company satisfies all requirements. Betsson companies are also PCI-compatible for secure card transactions, and has agreements with several major banks. As a result, all credit card information is handled securely and the company meets the highest security standards as regards payments, withdrawals and deposits.
All private information sent to and from Betsson sites is encrypted and monitored. The random number generator behind Betsson’s casino games, which guarantees fair gaming, has been tested and approved by independent third parties, including Itech Labs, Gaming Laboratories International (GLI), Quinel, and eCogra. To ensure that poker software always produces random numbers, independent inspectors test the random number generator (RNG) on a monthly basis. These monthly reports are published on an ongoing basis. Players who use a poker bot to make decisions during a game are cheating. To ensure players feel comfortable and secure in having a level playing field in terms of technology in relation to other poker players, Betsson's poker suppliers have developed internal control systems that are evaluated at the same time as external control systems.
The Audit Committee bears the preparatory responsibility within the Board to ensure compliance with the established principles of internal control. The President and CFO are responsible, on a continuous basis, for taking appropriate steps to maintain good internal control. Each company function is responsible for executing the internal control within its relevant operational area, based on stated conditions. Reports are prepared on an on-going basis at all levels.